Follow the steps below against correct EHR database in SQL Management Studio if you want to change the pointers yourself.
select * from HPSITE.SCAN_DOCUMENTPAGE
- Update the Document Page from the old Server to the new Server:
UPDATE HPSITE.SCAN_DOCUMENTPAGE
SET FILELOCATION = REPLACE(FILELOCATION,'\OLDserver\Hmscan','\NEWserver\hmscan')
- Update the Scan Job from the old Server to the new Server:
UPDATE HPSITE.SCAN_JOB
SET DIRECTORY= REPLACE(DIRECTORY,'\OLDserver\Hmscan','\NEWserver\hmscan')
- Update the Locations path for all locations in the Allscripts EHR Administration Module – Locations
- If moved just the HMScan folder, change the path for the HMScan ONLY in the:
- Temp Storage
- Mass Storage
- possibly Import Default
- Verify paths are now correct:
select * from HPSITE.SCAN_DOCUMENTPAGE
select * from HPSITE.SCAN_JOB
- Test by opening a patient, with an attached image. Go into Allscripts EHR and click on the ‘Pull a Chart’ icon (yellow).