I have not tried these steps outlined below, so use at your own risk.
- Boot from a Windows 7 or Windows 8 DVD
- Select Language
- Select repair computer
- Select Windows 7 or Windows 8
- Open Command Prompt in advance option
- Enter:
copy c:Windowssystem32utilman.exe c:
- Enter:
copy c:Windowssystem32cmd.exe c:Windowssystem32utilman.exe
- Press “y”, Enter
- Restart Computer
- On Logon Screen click “Ease of Access” button at the bottom left of the screen
- This will open Command Prompt
- Enter:
net user username password
(Username is the username you want to reset and password is the new password) - Restart Computer and boot from the Windows 7 or Windows 8 DVD
- Select Language
- Select Repair Computer
- Select Windows 7 or Windows 8
- Open Command Prompt in Advanced option
- Enter:
copy c:utilman.exe c:Windowssystem32utilman.exe
- Press “y”, Enter
- Restart Computer