Outlook Error: This operation has been cancelled due to restrictions in effect on this computer.

When clicking on any links in an Outlook email message, a user is presented with the following error:
 

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This operation has been cancelled due to restrictions in effect on this computer.

 
 
 
 
This seems to be caused by a number of things, most popular being uninstall of Google Chrome that doesn’t cleanup properly.
To resolve this, you can take a few steps. If step 1 does not work, continue to step 2.:

  1. Set Internet Explorer as Default Browser
    Tools -> Internet Options -> Programs and click Make Default

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    Make Default Browser
  2. Close Outlook and any open Internet Explorer windows and re-open Outlook and try to click on the hyperlinks in the email. They should now work.

  3. Run the following commands
    REG ADD HKEY_CURRENT_USERSoftwareClasses.htm /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USERSoftwareClasses.html /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USERSoftwareClasses.shtml /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USERSoftwareClasses.xht /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USERSoftwareClasses.xhtml /ve /d htmlfile /f

Published by

Rich

Just another IT guy.

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