Category Archives: Mobile

Eww, iTunes.

Ugh, I have to install iTunes so I can activate this old iPhone 3GS. Wish I had a Steady State like back in the XP days on my Windows 8.1 system. Shoulda fired up a VM instead maybe. I’ll probably never get this thing fully uninstalled.

Workaround: Trouble Viewing PDF Attachments in iOS 7.1 with Exchange Account

Got a call that there was a problem viewing emails with attached PDFs today. PDFs were getting mangled up when viewing them on the iPhone (iOS 7.1 and 7.1.1). Did some general testing on the MS Exchange server (2003, btw) and disabled A/V, Firewall and some other things to make sure it wasn’t causing the problem. Outlook and OWA were able to open the PDF without issue so it was targeted at iOS devices it seemed.
The environment for which I took the helpdesk call consists of:

  • Microsoft Exchange 2003 Standard (fully patched)
  • Symantec Endpoint Small Business (fully updated)
  • Windows Server 2003 R2 (fully updated)
  • Mixture of iPhones (various iOS levels)

Discovered through an Apple Community Post that there was a bug in iOS (at least we are pointing fingers at iOS anyway).


To work around this problem of opening the PDF, take a look at the screenshot below. Download Full Message then download/open the attached PDF.
Hope this helps anyone else out there.

How to Manage iPhones in Enterprise Environments

Apple has a few tools to help aid in managing iPhones in the enterprise environment.  From configuring VPN profiles, eMail accounts, wireless network configurations and ActiveSync.
You can download the iPCU (iPhone Configuration Utility) from Apple’s website:


  • iOS Enterprise Deployment Resources

    How to integrate iOS devices with your enterprise systems, including mail, calendaring and VPN. How to create and distribute custom configuration profiles and applications.
  • iPhone Support Communities – Enterprise

    Discuss this topic with fellow iPhone users.

Apple Configurator

  • Apple Configurator Help

    Apple Configurator for OS X Lion makes it easy for anyone to deploy iPhone, iPad and iPod touch in their school or business. Apple Configurator can be used to quickly configure large numbers of iOS devices with the settings, apps and data you specify for your students, employees or customers.
  • Apple Configurator: Backing up and restoring data

    You can use Time Machine or any other backup strategy to back up and restore Apple Configurator data including device configurations, users, apps, documents, iOS versions, and VPP redemption codes.
  • Using Volume Purchase Program (VPP) Redemption Codes

    Learn how to use Apple Configurator to deploy copies of paid apps using redemption codes purchased from the Volume Purchase Program (VPP).
  • Using Apple Configurator to enroll devices in Profile Manager

    Learn how to import Enrollment Profiles created in Profile Manager into Apple Configurator, then install the profiles onto devices.
  • Preserving user-installed apps when updating settings on an assigned device

    Learn how to preserve apps installed by a user who has checked out a device that is supervised by Apple Configurator.
  • Coordinating device names with labels or slot numbers in carts and racks

    You can use Apple Configurator to assign device names that correspond to a label on the device, or to the slot numbers in a charging cart or rack.

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AT&T unlimited, limited, data plan.

So I was grandfathered into AT&T unlimited data plan and was excited I still had it even though they changed their data plans…  sadly, its not still truly unlimited.
Since I’m over my 3GB as of today, here’s a speedtest. I’ll compare results after the 4th when my new billing cycle starts.