ManageEngine ServiceDeskPlus MSP: Change Starting Request ID (Postgres)

The procedure to change the request ID for ServiceDeskPlus MSP product (v10.5 and later) is outlined below. Navigate to the location of ServiceDeskPlus MSP installation and change into the pgsql\bin directory in a command prompt. C:\ManageEngine\ServiceDeskPlus-MSP\pgsql\bin> psql -U sdpadmin -p 65432 -d servicedesk -h … [Read more...]

ServiceDesk Plus MSP 10.5 Postgre SQL password

The latest release of ManageEngine ServiceDesk Plus MSP changes the default user and password of the Postgres SQL database. Previously, the command to connect to the database was: psql -U postgres -p 65432 -d servicedesk -h The new change shows that there is a change in username and password as follows: psql -U sdpadmin -p … [Read more...]