ManageEngine ServiceDeskPlus MSP: Change Starting Request ID (Postgres)

The procedure to change the request ID for ServiceDeskPlus MSP product (v10.5 and later) is outlined below. Navigate to the location of ServiceDeskPlus MSP installation and change into the pgsql\bin directory in a command prompt. C:\ManageEngine\ServiceDeskPlus-MSP\pgsql\bin> psql -U sdpadmin -p 65432 -d servicedesk -h 127.0.0.1 Enter the password sdp@123 Queries for the respective modules: REQUEST … Read more ManageEngine ServiceDeskPlus MSP: Change Starting Request ID (Postgres)