I’m testing out ManageEngine ServiceDesk Plus MSP and trying to get it to bind to a specific IP address on my Linux server to no avail.

Documentation from 2005, 2008, 2011 and 2014 all indicate to modify server/default/conf/TrayIconInfo.xml and add the following changes:

<SDP-PROPERTIES RequestScheme="http" WebPort="80" ipToBind="ww.xx.yy.zz"/>
 <ADDITIONALPARAMS ParamName="ipToBind" ParamValue="-bww.xx.yy.zz"/>

This doesn’t work and still listens on all interfaces causing my other services a conflict.

Eventually if I figure this out, I’ll put a note here for my future reference.